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For private healthcare practices

Bring in new patients searching for your treatment

We build and run the system that gets you found by the right patients, keeps you in front when they compare, and turns the enquiry into a booking.

Book a practice review

Practices we have built for

Why patients pick another clinic

Someone in your area types your treatment into Google today. Three clinics come up on the map. You are not one of them, so the appointment is gone before you knew it existed.

Say you are on the map. She taps through to your website. She cannot tell whether you treat what she has, what it costs, or whether you are taking new patients. She goes back to the list.

Say the site is fine. She still wants it sorted tonight, and the clinic she picks is the one she can book without ringing anyone in the morning.

None of that is about your clinical standard. The practice getting those appointments is not treating patients better. It is easier to find, clearer to read and simpler to book.

Step 1. Where every practice starts

Your website, with every enquiry followed up

Your practice management system looks after people who are already patients. The Website & Follow-up System looks after everyone who is not one yet. It gets you found on Google, replies to the calls you miss, follows up every enquiry and asks for reviews. We set it up and run it for you. Every practice we work with starts here, and plenty never need anything more.

01

Your clinic website and Google listing

A site that gets found by the patient searching for your treatment today, and turns a cautious one into a booked consult.

  • A page for each treatment and each location, so a patient knows quickly that you treat what they have and that you are taking bookings.
  • Those same pages built the way Google likes them, with titles, headings and speed sorted from day one.
  • Your Google Business Profile set up and connected to the site.
  • Click-to-call, a short enquiry form, and a direct link into the booking system you already use, on every page.
  • Fast on mobile, because that is where patients are looking.
  • Written to inform rather than to sell, checked against AHPRA and TGA advertising rules before it goes live, and reviewed again when the rules change.
  • Hosting, security, backups and content changes handled. New practitioner, new fee, new treatment? Send a message and we change it.
  • Yours to keep. The domain, the design, the words.

See it live

02

Missed call text back

The call your front desk could not take still becomes an appointment.

  • Miss a call, and within 60 seconds they get a reply asking what they need and offering a time.
  • Works at lunch, after hours, and on the days reception is one person short.
  • Calls, forms and messages all land in one inbox, so the reply has somewhere to go.
  • Every message logged, so you can check it happened.

See it live

03

Enquiry follow-up and patient campaigns

The tools to follow up every enquiry and market to your own patients, set up and ready to use.

  • Every enquiry that does not book straight away is followed up and nurtured automatically until they are ready.
  • Send email and text campaigns to your patient list whenever you want, from the same inbox your enquiries land in. Only to patients who have agreed to hear from you, with an unsubscribe on every message.
  • Fill a quiet week, launch a new practitioner or a new service, bring back patients who have not been in for a year. A library of campaign templates written and compliance checked for private practice, so nobody starts from a blank page.
  • No email platform to buy, no list to export, no subscription that climbs as your patient list grows. It is part of the one monthly price.

See it live

04

Review management

More reviews on your Google listing, without the risk.

  • After an appointment a text goes out with a one-tap link. It asks about the experience of visiting your clinic, never about treatment, because outcome testimonials are prohibited in advertising.
  • Unhappy patients reach your practice manager first, not your listing.
  • Review volume and freshness is what moves your ranking, so that is where the work goes.

See it live

How it works

  1. 1

    Practice review.

    We show you where your practice is losing patients, then the system running on a real account with your practice on the screen. You ask the hard questions. If it is not for you, we will say so.

  2. 2

    We build it. 10 to 15 working days.

    You fill in a short form. We build the website and your Google listing, the missed call reply, the follow-up sequences and review management, run the compliance check, then connect it all and test it.

  3. 3

    Launch call.

    We walk your team through it and hand it over. From then on it is mostly reviewing what came in.

Full month-by-month timeline on the pricing page

Who this is for

Solo practitioner

One diary to fill, nobody covering the phone after hours, and every missed enquiry is one you personally lost.

Growing practice

Two to ten practitioners, a recent hire whose diary is not full yet, and a front desk already at capacity.

Multi-site group

Several locations, enquiries handled differently at each one, and no single view of where patients actually come from.

We work with private practices across Australia where patients choose their own provider. The system works the same way for clinics overseas, and the compliance layer is built around AHPRA and TGA.

Step 2. When you have room in the appointment book

Accelerators

Accelerators run on top of the system, and we only sell them to practices already using it. Ads and rankings bring more people to your door. They land on your website, they ring your practice, and something still has to catch them.

Add one when you have capacity to fill and want to grow faster, not before.

Paid Ads

Google, Meta (Facebook and Instagram), or both. Reach patients at the moment they are looking for care.

See Paid Ads

SEO

Local or Full. Own the searches in your suburbs, or across your city, without paying per click.

See SEO

Social Media Management

Content researched, created and posted for your practice, so patients trust you before their first appointment.

See Social Media Management

See all pricing

Questions practice owners ask us

What does it cost?

One monthly fee for the whole system, on the pricing page. No setup fee, no lock-in, month to month. Accelerators are extra if you want them, and ad spend is paid straight to Google or Meta, never through us.

What if we do not actually need more patients?

Then we will say so, and we will tell you what to fix instead. Plenty of practices are not short of demand. They are short of capacity, or losing the patients they already have. Selling you ads in that situation would cost you money and cost us a client three months later.

Are you AHPRA compliant?

Everything we publish is reviewed against AHPRA and TGA advertising requirements before it goes live. That review is a professional service, not legal advice, and it does not move responsibility off your registration. What it does mean is that we will not build you something we think would fail.

We already have a website. Do we need a new one?

Usually, yes. Most clinic websites are brochures, and a fair number carry copy that would not survive a complaint. Ours is wired into the missed call reply, the enquiry inbox and the reviews. If yours is close, we will tell you.

We have been burned by an agency before.

Fair. So has most of our list. No contract and no setup fee on the system itself, and you can see every message it sends. If it is not working, leave.

Do we have to do anything?

Answer the phone. Tell us when fees or practitioners change. Review the enquiries that come in. The follow-up runs on its own. Campaigns to your own patients are yours to send when you want to, using the templates we set up, and plenty of practices never send one.

Can we just buy the website?

No. A website on its own is how you ended up here. The system is the product.

See it running before you decide

Book a practice review. We will show you where your practice is losing patients, show you the system on a real account, and tell you straight if it is a fit.

Book a practice review