Want a fuller appointment book without chasing it?
Watch the system that gets your practice found, answers every enquiry and books the patient
By the end of this you will know where your practice is losing patients before anyone speaks to them, and what it takes to close those gaps.
What a practice review is
A working session, not a pitch. We look at your practice the way a patient does, then show you the system running on a real account so you can judge it for yourself.
It runs on a video call and it is free. Whether or not you go ahead, you will leave knowing where the gaps are.
What you will leave with
- Where your practice is losing patients right now.Unanswered calls, a site that does not convert, searches you do not appear for, a patient list nobody has contacted in a year.
- What patients see when they find you.Your listing, your reviews, your site on a phone, next to the two clinics they are comparing you against.
- Anything on your current site that would not survive a complaint.Testimonials, outcome claims, before and after imagery, medicine names. We will tell you whether or not you hire us.
- What your new website could look like.Your treatments, your area, your practice name on it. On the screen, on the call.
- A straight price.One number for the whole system. No proposal, no follow-up PDF.
- What to fix first, and what to leave alone.Including the things that are not worth paying anyone for yet.
There is no obligation to go further than this. Some practices take the list and fix it themselves, and that is a fine outcome.
What happens on the call
- 1
We look at your practice.
Your treatments, your area, the appointments you want more of. We ask on the booking form, so we have already done the review before you get on.
- 2
We show you.
How your new website could look. Then the Patient Engine running on a real account: a missed call getting a reply, the chat handling a fees question, an enquiry landing in the inbox, a recall campaign going out, the dashboard.
- 3
You decide.
Say yes and we build the real thing in 10 to 15 working days. Say no and that is the end of it.
This is for you if
- You run a private practice where patients choose their own provider.
- Your website is out of date, does not reflect the practice, or does not exist.
- Enquiries go unanswered because reception is with a patient, on another line, or gone for the day.
- You have room in the book, or a practitioner whose diary is not full.
- You have a patient list nobody has contacted in a long time.
It is not for you if you want a website and nothing else, or if nobody at the practice will work the enquiries the system brings in.
About compliance, since you are going to ask
We build inside the AHPRA and TGA advertising rules rather than around them.
That means no patient testimonials about clinical outcomes, no before and after imagery that implies a result, no naming prescription-only medicines in anything aimed at the public, no claims of superiority we cannot support, and terms stated on any offer.
Every page, ad and campaign is reviewed before it goes live. If something you want cannot be published, we say so before we build it rather than after a complaint.
Questions people ask before they book
Is it a sales call?
It is a working session, and yes, we would like you to buy at the end of it. We will show you the gaps, show you the system, answer your questions and tell you the price. No follow-up calls if you say no.
Is what you show me the finished website?
No. It is how your site could look, so you can see it before deciding. The real site gets built after you sign up.
What does it cost?
One monthly fee for the whole system, no setup fee, month to month. The number is on the pricing page, and we will not make you sit through a call to hear it.
Who owns the site once it is built?
You do. Domain, design, words, photos. If you ever leave, it goes with you.
Do you guarantee results?
No, and be wary of anyone who does. We guarantee a reply in under 60 seconds on every missed call and after-hours enquiry, and a compliance review before anything is published. Patient numbers depend on your market, your capacity and whether your team works the enquiries.
What about patient data and privacy?
Your data stays yours. We work inside the Privacy Act and the Australian Privacy Principles, we handle patient information only to run the services you have engaged us for, and we sign whatever your practice needs us to sign before we touch a patient list.
Do you work with practices outside Australia?
Yes. The system is the same. The compliance layer is built around AHPRA and TGA, so Australian practices get the most out of it, and we adapt the review process for other markets.
Are you in my city?
It does not matter. The review runs on a video call and the build is done remotely. Most of our clients have never been to the office.
Who you will be talking to
The people who run the review are the people who build and run your system. John, who started Practice In Demand after twenty years building websites, or one of the senior leads who run the builds. Whoever you get, if it is not a fit, they will tell you.
Pick a time
A short video call, at a time that suits you.
- A reply in under 60 seconds.
- Every missed call and after-hours enquiry, logged.
- Compliance checked before it goes live.
- Every page, ad and campaign.