Want a fuller appointment book without chasing it?
Find out where your practice is losing patients
A free working session on a video call. We look at your practice the way a patient does, show you the Website & Follow-up System running on a real account, and give you a straight price. You leave with a list of what to fix either way.
Pick a time
What you will leave with
- Where your practice is losing patients right now.Unanswered calls, a site that does not convert, searches you do not appear for, a patient list nobody has contacted in a year.
- What patients see when they find you.Your listing, your reviews, your site on a phone, next to the two clinics they are comparing you against.
- Anything on your current site that would not survive a complaint.Testimonials, outcome claims, before and after imagery, medicine names. We will tell you whether or not you hire us.
- What your new website could look like.Your treatments, your area, your practice name on it. On the screen, on the call.
- A straight price.One number for the whole system. No proposal, no follow-up PDF.
- What to fix first, and what to leave alone.Including the things that are not worth paying anyone for yet.
There is no obligation to go further than this. Some practices take the list and fix it themselves, and that is a fine outcome.
What happens on the call
- 1
We look at your practice.
Your treatments, your area, the appointments you want more of. We ask on the booking form, so we have already done the review before you get on.
- 2
We show you.
How your new website could look. Then the rest of the system running on a real account: a missed call getting a reply, an enquiry landing in the inbox and being followed up, a review request going out, the dashboard.
- 3
You decide.
Say yes and we build the real thing in 10 to 15 working days. Say no and that is the end of it.
What we are looking for
Most owners come to us wanting more new patients. Often that is right, and it is what we are best at. Sometimes it is not. Some practices are losing the enquiries they already get, and some are closer to full than they think. The review is how we find out which.
- 1
You are not being found.
People searching for your treatment in your area never see you.
- 2
You are found but not chosen.
They land on your site and go back to the list.
- 3
You are chosen but not booked.
The enquiry arrives and nobody works it.
- 4
You are booked but not full.
There are gaps in the diary that nobody is filling.
- 5
You are already full.
Then you do not need marketing. You need another practitioner, and we will tell you so.
Buying ads on top of the wrong problem is a faster way to spend money.
This is for you if
- You run a private practice where patients choose their own provider.
- Your website is out of date, does not reflect the practice, or does not exist.
- Enquiries go unanswered because reception is with a patient, on another line, or gone for the day.
- You have room in the book, or a practitioner whose diary is not full.
It is not for you if you want a website and nothing else, or if nobody at the practice will work the enquiries the system brings in.
About compliance, since you are going to ask
We build inside the AHPRA and TGA advertising rules rather than around them.
That means no patient testimonials about clinical outcomes, no before and after imagery that implies a result, no naming prescription-only medicines in anything aimed at the public, no claims of superiority we cannot support, and terms stated on any offer.
Every page, ad and campaign is reviewed before it goes live. If something you want cannot be published, we say so before we build it rather than after a complaint.
Questions people ask before they book
Is it a sales call?
It is a working session, and yes, we would like you to buy at the end of it. We will show you the gaps, show you the system, answer your questions and tell you the price. No follow-up calls if you say no.
Is what you show me the finished website?
No. It is how your site could look, so you can see it before deciding. The real site gets built after you sign up.
What does it cost?
One monthly fee for the whole system, no setup fee, month to month. The number is on the pricing page, and we will not make you sit through a call to hear it.
Who owns the site once it is built?
You do. Domain, design, words, photos. If you ever leave, it goes with you.
Do you guarantee results?
No, and be wary of anyone who does. What we can tell you is what the system does. Every missed call and after-hours enquiry gets a reply in under 60 seconds, and every page, ad and campaign is checked against the advertising rules before it publishes. Patient numbers depend on your market, your capacity and whether your team works the enquiries.
What about patient data and privacy?
Your data stays yours. We work inside the Privacy Act and the Australian Privacy Principles, we handle patient information only to run the services you have engaged us for, and we sign whatever your practice needs us to sign before we touch a patient list.
Do you work with practices outside Australia?
Yes. The system is the same. The compliance layer is built around AHPRA and TGA, so Australian practices get the most out of it, and we adapt the review process for other markets.
Are you in my city?
It does not matter. The review runs on a video call and the build is done remotely. Most of our clients have never been to the office.